Contact information
Last updated: August 26, 2026
Vita Asana is an online retail store operated by VITA ASANA SRL. We sell and deliver products exclusively to customers in the United States, and all prices are displayed in U.S. dollars unless otherwise stated.
Business Information
Store name: Vita Asana
Legal company name: VITA ASANA SRL
Company number: 40630208
Registered business address:
Str. Izvoarelor nr. 10
Sangeorz-Bai, BN 425300
Romania
The registered business address is used for legal and administrative correspondence. It is not a retail store, showroom, customer support location, warehouse, pickup point, or return address.
Customer Support
Email: contact@vita-asana.com
Phone: +1 (325) 275-0218
Online contact form: Contact Us
Customer service hours:
Monday–Friday: 9:00 a.m.–5:00 p.m. Eastern Time
Saturday–Sunday: Closed
Our customer support team generally responds within 24–48 hours on business days. Messages received outside our stated hours will be reviewed on the next business day.
When contacting us about an existing order, please include your full name, order number, and the email address used to place the order.
U.S. Fulfillment and Authorized Returns Facility
12900 W Airport Blvd
Sugar Land, TX 77478
United States
This facility supports U.S. order fulfillment and authorized returns. It is not open for customer visits, in-person purchases, or customer pickups.
Do not send a product to this address without first contacting Vita Asana and receiving written return authorization. The correct return destination may depend on the product and the facility from which it was dispatched. Eligibility requirements and return instructions are explained in our Return and Refund Policy.
Order Fulfillment
Vita Asana works with its U.S. facility and authorized domestic and international fulfillment partners. Depending on product availability, an order may be dispatched from a different authorized facility or arrive in more than one shipment.
Regardless of which authorized facility dispatches an order, VITA ASANA SRL remains the seller responsible for customer service, order support, returns, and refunds.
Processing times, estimated delivery windows, tracking information, and other delivery terms are available in our Shipping Policy.
Additional Information
For assistance, visit our Contact Us page.
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